Last updated: May 2026
At Gold365Exch we treat the privacy of every player as a non-negotiable. This policy explains, in plain English, what data we collect, the reason we collect it, and the safeguards we have in place. By using gold365exch.vip you confirm that you have read and accepted these terms.
1. Information We Collect
To create your betting ID and run the service smoothly, we may collect:
- Identification details such as your name, date of birth and contact number.
- Verification documents required to confirm you are 18 years of age or older.
- Banking and payment instrument data needed to process deposits and withdrawals.
- Usage records — pages viewed, markets played, time stamps, device data and IP address.
- Conversations you have with our support agents over WhatsApp or email.
2. Why We Use Your Information
The information we hold is used strictly to operate Gold365Exch responsibly:
- Provisioning, securing and maintaining your betting ID.
- Processing your deposits, settlements, and withdrawal requests.
- Confirming identity, preventing fraud and meeting age-verification rules.
- Resolving disputes, replying to questions, and improving the platform.
- Sending important service notices about your account.
3. Data Sharing
Gold365Exch does not sell, lease or trade player data with marketing networks. Limited information may be shared with:
- Trusted payment processors needed to fund or pay out your wallet.
- Identity-verification partners that assist with KYC checks.
- Authorities, where disclosure is required by valid Indian law.
4. How We Keep Data Secure
We use encryption in transit, controlled access internally, and routine security reviews to keep your records safe. While no online system is bullet-proof, we treat your account information as if it were our own and continuously harden the platform against new threats.
5. Cookies and Tracking
Our website uses cookies and similar technologies to remember your session preferences and to measure how the platform performs. You can disable cookies inside your browser, but doing so may affect parts of the experience.
6. Your Rights as a Player
You have the right to:
- Request a copy of the data we hold about you.
- Ask us to correct any inaccurate personal details.
- Request deletion of your account, subject to legal retention rules.
- Opt out of any non-essential marketing messages.
7. Data Retention
Account and transaction records are retained for the time required by Indian financial-services and gaming regulations. Once that period elapses, the data is securely erased or anonymised.
8. Players Under 18
Gold365Exch is strictly for adults aged 18 or above. We do not knowingly collect data from minors. If we discover an account has been opened by a minor, it is closed and any deposits are returned in line with our terms.
9. Updates to This Policy
This privacy policy may be updated as the platform evolves or as the law changes. The latest version will always be available on this page, and the "Last updated" date will reflect the most recent revision.
10. Contact Our Privacy Team
If you have any privacy-related questions, write to us at [email protected] or use the WhatsApp button below to start a conversation.
